HearthNeed a hand?
Email us and we'll get back to you. We read every message — it's the fastest way to reach a human.
A real person replies.
Usually within a day or two. Tell us what's going on, what you tried, and what iPhone you're on — that helps us help you faster.
Things people often ask about.
Voice isn't working.
If on-device recognition fails, Hearth falls back to a short audio upload — check microphone permissions in iOS Settings → Hearth.
Email us about voice →
Household sharing.
Invites only work between identified accounts (Sign in with Apple). If a code isn't being accepted, regenerate from Profile → Household.
Email us about households →
Recipe import.
Hearth parses public web URLs, TikTok links, pasted text, and photos. If a specific site won't import, send us the link — we likely just need to add support.
Email us about imports →
Subscriptions & billing.
Subscriptions are managed through Apple. You can cancel or restore at any time in iOS Settings → Apple ID → Subscriptions.
Manage subscriptions →
Privacy & data requests.
For access, correction, or deletion of your data, email us at the address below — the same address handles privacy requests under GDPR/CCPA.
Read the privacy policy →
Feature ideas & feedback.
We're still small. If something annoyed you, or something would make Hearth click for you — tell us. Most updates come from these emails.
Send an idea →